Privacy Policy DHL Home Furnishings
DHL Home Furnishings is committed to protecting your privacy and the purpose of this Privacy Policy is to explain our data processing practices and your rights. If you have any requests concerning your personal information or any queries with regard to our processing please contact us here or you can call us on 01733 328866.
What Information We Collect
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We may collect some of the following information.
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- Your Name
- Your Address
- Your Telephone Number
- Your Email Address
- What You Buy
When we Collect Information
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We will collect information if you
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- Make a purchase online
- Make a purchase instore that has to be delivered
- Fill in an online form
- Write to us
- Request information
- Create an online account
You can visit and browse our website without providing your name or contact details
What we do with the Information we Collect
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We use the information that we gather for the following purposes
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- To Create Invoices
- For Internal records such as accounting
- To send you interesting information
- From time time we may send you information about special offers or discounts
- If we arrange a delivery for you, your name, address and telephone number is passed to a third party (the delivery company).
Card Payments
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If you make card payments or Paypal payments, either on the website, by telephone or instore, your details used during the transaction are transferred directly on to an external card payment system, which will process your payments. None of your data used during the transaction will be retained by us.
Disclosure of Your Data
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All information we hold regarding you is kept entirely confidential so we will never share or pass your personal data to anyone else, except for any successors in title to our business or unless instructed to do so by a court of law.
Website Cookies
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Please be reassured that cookies cannot identify a person, they can only identify a computer. A cookie is a simple text file and cannot be used to search for information or to interrogate your computer.They are used on this web site to keep track of the contents of your shopping cart, to store delivery addresses and to store your address details if you choose to register yourself as a DHL Home Furnishings’ returning customer.
Your Rights
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You have the right to ask to have access to any personal information we hold about you.
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You have the right to tell us to remove or change the personal information we hold about you.
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We may need you to verify who you are before complying with your requests.
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If you are not happy with how we handle your data request, you have the right to log a complaint with the supervisory authority.